The complete all-in services of LED visuals BV

Our VCA certified VCA installers are
available 24/7 for problems and malfunctions

Service (and maintenance)

LED visuals BV stands for service, quality and reliability. When purchasing our LED screens, you can count on excellent service and support. We believe that an LED screen should always work properly and that is why our customers can use our  24/7 support and breakdown service  . When reporting a breakdown or defect, this is usually resolved within 24 hours.

When purchasing a LED screen, we supply more than enough spare components from the same production batch. This allows us to achieve optimum quality and uniformity in the event of replacement of components or LED modules. In addition, we can switch almost immediately in the event of malfunctions. The spare parts remain the property of the customer and can therefore be applied free of charge after the warranty period. Any warranty extension is possible.

At LED visuals BV it is possible to conclude a complete SLA ( Service Level Agreement ) when purchasing an LED screen . Based on the wishes and requirements of the customer, the service agreement is composed (usually 3 to 6 years). It is possible with us to conclude a service agreement of up to 10 years, as we have sufficient confidence in the quality of our LED screens . With an SLA you are completely unburdened, you benefit from the maximum lifespan of the LED screen and you have a well-functioning LED screen at all times.

INNOVATION: Since mid-2020, all our LED screens have been further developed into a completely maintenance-free product. This means that no maintenance is required on our LED screens, which indirectly also ensures the lowest Cost of ownership .

24/7 Support

Our service and support department is available 24/7. Please contact us by phone +31 (0) 30 207 20 38 Or send us an email support@led-visuals.nl

About us

The team at LED visuals BV has 15 years of experience and product knowledge.

Advice and customization

Our specialists are happy to discuss all the options with you.

Assembly and installation

Our certified VCA installers and fitters are responsible for the installation of the LED screen.

Quality and warranty

Our sustainable LED screens have the highest quality components and long warranties.

Construction

The safety of the construction work and the professionalism when installing an LED screen are always our number one priority.

Financing

In addition to the sales and rental options, it is also possible to lease an LED screen.

Software

The control of the LED screen is equally important for optimal operation and ease of use.

Permits

In many cases, a permit is required for installing an outdoor LED screen.

LED Visuals BV

Choose service, quality, peace of mind and sustainability

We do not just sell LED screens, we take care of the entire process from A to Z and guarantee the maximum end result.

Advice

The quality of our LED screens has the highest priority at all times, as does the qualification of our employees. It is extremely important that you get the right advice before investing in an LED screen. In consultation with the customer, our LED specialists determine which type of screen, size and pixel density best exclude the situation

Unburdening

If you buy a LED screen from LED visuals BV, you know in advance what to expect. The communication within the project with the customer is central to us and we offer the possibility to take the permit process out of your hands. The construction work, assembly and installations are carried out by certified fitters.

Delivery

With the right preparations, we can usually place the LED screen on location within one working day. After the LED screen has been mounted, it is connected, installed and configured. This is followed by an extensive but simple software training. Only when the customer is 100% satisfied, the project is not finished for us.

Service

After the project has been delivered, we offer the possibility to conclude an SLA for the LED screen. All maintenance and service activities will then be carried out completely free of charge within 24 hours, including call-out costs, man-hours, activities and all necessary LED components.

Our Solutions